Rachis

Pain map

What breaks in document AI

290 production incidents from public threads. Every quote links to its source. Pick a category and check it yourself.

Scans and OCR quality

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12 of 12 quotes

  • “I've made a personal doc tool based on Mistral OCR API at first, and then switched to Gemini Flash for the same price inline, or half price using batch API, and the difference is night and day. Mistral doesn't even come close on anything non-trivial.”
    Hacker News · 8 September 2026 · open the thread
  • “the hallucinations in 4.0 were so egregious (just completely making up new sentences in the middle of a page) that I knew I can't trust Mistral OCR on its own.”
    Hacker News · 14 August 2026 · open the thread
  • “Docling is good but it missed, especially for complex vector graphics.”
    Reddit, r/Rag · 1 August 2026 · in production · open the thread
  • “I was ingesting a lot of old maths pdfs which have specialist notation that wasn’t always getting correctly ingested and as they were image pdfs it was coming in as pure garbage.”
    Hacker News · 25 June 2026 · open the thread
  • “When using docling to parse scanned PDFs, it was found that some paragraphs turned into meaningless letters”
    GitHub, docling · 9 June 2026 · open the thread
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  • “So far I have tried paddle OCR and Google's OCR, the results were underwhelming with hallucinations and missing details.”
    Reddit, r/Rag · 9 May 2026 · in production · open the thread
  • “I used their OCR against a few hundred page PDF that was printed text but missing the OCR. It cost me $5 and was useless, it did worse than tesseract.”
    Hacker News · 12 April 2026 · open the thread
  • “when a centered watermark is present on every page, the extraction becomes noisy and unreliable.”
    Reddit, r/Rag · 1 March 2026 · in production · open the thread
  • “The JSTOR-style scans have "dirty" text (e.g., 'f' being read as 's', or broken ligatures) that breaks embedding semantic consistency.”
    Reddit, r/Rag · 21 February 2026 · in production · open the thread
  • “Even with modern OCR (I used Mistral's here), and a book with limited formatting, it's funny how hours of touch-ups are required”
    Hacker News · 2 January 2026 · open the thread
  • “There are no spaces between words.”
    GitHub, docling · 22 November 2025 · open the thread
  • “I am still facing challenges related to layout variability, inconsistent OCR accuracy, multi-column alignment issues, and difficulty in extracting PHI embedded within headers, footers, tables and annotations.”
    Hugging Face forum · 17 November 2025 · in production · open the thread
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Method

We collected 448 public posts published after 1 November 2025 in which a builder describes document AI failing. Each link was re-opened on 8 November 2026. We kept the 290 where the quote is on the page, the author describes an incident and not an opinion, and has no tie to a vendor. Quotes are verbatim and trimmed after 420 characters. The grouping is ours. A complaint is not a measurement.